Refund & Return Policy

At Pal Pick, we want you to be satisfied with your purchase. If you are not completely satisfied with your order, you may be eligible to request a return or refund according to the policy below.

Return Period

We offer a 30-day return policy. You have 30 days from the date you receive your order to request a return.

Return Eligibility

To be eligible for a return, the product must:

• Be in the same condition as received
• Be unused and unworn
• Be in its original packaging
• Include the receipt or proof of purchase

Products that do not meet these conditions may not be eligible for a return.

How to Request a Return

To request a return, please contact our customer support team using the contact details provided on our website.

Please do not send any product back without contacting us first. Returns sent without prior approval may not be accepted.

Once your return request is approved, we will provide you with the necessary instructions for returning the product.

Damaged, Defective or Incorrect Products

Please check your order as soon as you receive it.

If you receive:

• A damaged product
• A defective product
• The wrong product
• A product with missing or incorrect items

please contact us as soon as possible with your order details and clear photos/videos of the issue so that we can review it and provide an appropriate solution.

Non-Returnable Items

Certain products may not be eligible for return, including:

• Products that have been used or damaged after delivery
• Products without original packaging
• Personalized or customized products
• Products specifically marked as non-returnable
• Gift cards, where applicable

Sale or promotional items may also be subject to specific return conditions.

Exchanges

If you receive a defective, damaged, or incorrect product, please contact our customer support team.

Depending on the situation and product availability, we may offer a replacement or another suitable resolution.

Refunds

Once we receive and inspect your returned product, we will notify you whether your refund has been approved or rejected.

If your refund is approved, the refund will be processed to your original payment method.

Please note that the time taken for the refund to appear in your bank account or payment account may vary depending on your bank or payment provider.

Refund Processing Time

After your return has been approved, please allow up to 10 business days for the refund to be processed.

If you have not received your refund after the applicable processing period, please contact our customer support team.

Contact Us

If you have any questions regarding our Return & Refund Policy, please contact us through the contact information available on our website.

Pal Pick
Email: pawan.himself@gmail.com
Phone: 9877596154