Privacy Policy
Privacy Policy
Last updated: September 6, 2026
Pal Pick (“we,” “us,” “our”) operates this store and website, including all related information, content, features, tools, products and services, to provide you with a convenient online shopping experience. Our store is powered by Shopify, which enables us to provide our services to you.
This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website, use our services, place an order, or otherwise communicate with us.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
1. Personal Information We Collect
Depending on how you interact with Pal Pick, we may collect the following information:
Contact Information: Name, phone number, email address, billing address and shipping address.
Payment Information: Payment method, transaction details, payment confirmation and other information required to process your payment. Payment information may be processed by third-party payment providers.
Order Information: Products you view, add to cart, purchase, return, exchange or cancel, as well as your previous transactions.
Account Information: Username, password, preferences and account settings, if you create an account.
Communication Information: Information you provide when contacting our customer support.
Device Information: IP address, browser type, device type, operating system, network information and other technical identifiers.
Usage Information: Information about how you browse and interact with our website, including pages viewed and actions taken.
2. How We Collect Your Information
We may collect information:
Directly from you when you place an order, create an account, contact us or use our website.
Automatically through cookies and similar technologies when you browse our website.
From Shopify and other service providers that help us operate our store.
From payment processors, shipping partners and other third-party service providers.
From marketing or business partners where permitted by applicable law.
3. How We Use Your Information
We may use your personal information to:
Process and fulfill your orders.
Process payments and transactions.
Arrange shipping and delivery.
Provide customer support.
Process returns, refunds and exchanges.
Send order confirmations and other transactional communications.
Maintain and manage customer accounts.
Improve our website, products and shopping experience.
Remember your preferences and shopping activity.
Send promotional offers, marketing communications and product updates where permitted.
Detect and prevent fraud, unauthorized activity and security threats.
Comply with applicable laws and legal requirements.
4. Sharing Your Personal Information
We may share your information with trusted third parties when necessary to operate our business and provide our services.
These may include:
Shopify, which hosts and supports our online store.
Payment processors and financial service providers.
Shipping and delivery partners.
Order fulfillment and logistics providers.
IT, hosting and technical service providers.
Customer support providers.
Analytics and marketing service providers.
Business partners where necessary to provide our services.
We may also disclose information when required by law, legal proceedings, government authorities, or when necessary to protect our rights, customers, website or business.
5. Shopify
Our online store is hosted on Shopify. Shopify processes certain personal information relating to your use of our store in order to provide and improve its services.
Information submitted through our website may be transmitted to Shopify and other service providers, including providers that may operate in countries outside your location.
For more information about how Shopify handles personal information, you can review Shopify's Consumer Privacy Policy.
6. Cookies and Similar Technologies
We may use cookies and similar technologies to:
Keep our website functioning properly.
Remember your preferences.
Understand how visitors use our website.
Improve website performance.
Analyze traffic and shopping behavior.
Provide relevant marketing and advertising where applicable.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.
7. Marketing Communications
With your permission or where permitted by applicable law, we may send promotional communications through email, SMS or other channels.
You can unsubscribe from promotional emails by using the unsubscribe option provided in those messages.
Even after opting out of marketing communications, we may continue to send necessary transactional messages, such as order confirmations, shipping updates or customer-service communications.
8. Third-Party Websites
Our website may contain links to third-party websites or services.
Pal Pick is not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy policy of any third-party website you visit.
9. Children's Privacy
Our services are not intended for children under the applicable age of majority in their jurisdiction, and we do not knowingly collect personal information from children.
If you believe that a child has provided us with personal information, please contact us so that we can take appropriate steps to delete the information where required by applicable law.
10. Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration or disclosure.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security of your information.
11. Data Retention
We retain personal information only for as long as reasonably necessary for purposes such as:
Providing our services.
Processing and maintaining your orders.
Maintaining business and transaction records.
Complying with legal obligations.
Resolving disputes.
Enforcing our agreements and policies.
The retention period may vary depending on the type of information and the reason it was collected.
12. Your Privacy Rights
Depending on applicable law and your location, you may have rights regarding your personal information, including:
The right to request access to your personal information.
The right to request correction of inaccurate information.
The right to request deletion of your personal information.
The right to request a copy or portability of certain information.
The right to opt out of certain marketing communications.
To exercise applicable privacy rights, please contact us using the details provided below.
We may need to verify your identity before processing certain requests.
13. International Data Transfers
Your personal information may be stored or processed in countries outside your country of residence.
Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, legal requirements or privacy practices.
When we make changes, we will update the “Last updated” date at the top of this policy.
We encourage you to review this Privacy Policy periodically.
15. Contact Us
If you have questions about this Privacy Policy, want to exercise your privacy rights, or have concerns about how your information is handled, please contact us:
Business Name: Pal Pick
Email: pawan.himself@gmail.com
Phone: 9877596154
Address: Dugri, Dhandra Road, Ludhiana, Punjab
Website: https://palpick.in
